Privacy Policy
Last Updated: May 7, 2026
1. About This Policy
Anywhere Glass and Aluminum ("Anywhere Glass and Aluminum," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have — including how our text messaging program works.
By visiting our website or contacting us through our website forms, phone, or email, you agree to the practices described in this Privacy Policy.
2. Business Identity
Business Name: Anywhere Glass and Aluminum
Brand Name: Anywhere Glass and Aluminum
Website: http://anywhere-glass.com
Address: 94 Buckwalter Rd, Pottstown, PA 19465
Phone: (484) 363-3399
Email: anywhereglass.aluminum@gmail.com
We are a local commercial and residential glass and aluminum company serving Pottstown, Chester County, and the surrounding Pennsylvania communities. We provide window and mirror installations, fogged insulated window repairs, patio doors, broken window repairs, screen and storm windows, custom mirror walls, frameless shower doors, and storefront glass replacement services.
3. Information We Collect
We collect information that helps us respond to your inquiries, schedule appointments, complete glass and aluminum work, and operate our business. The information we may collect includes:
- Contact Information: Your name, phone number, email address, and service address.
- Project Details: Information about your glass or aluminum needs, such as window measurements, type of glass, project location, photos you choose to share, and preferred appointment times.
- Communication Records: Records of phone calls, emails, text messages, quote requests, and form submissions exchanged with us.
- Website Usage Information: Limited technical data such as browser type, device type, IP address, referral source, and pages viewed, used to keep our website secure and functional.
- Cookies and Tracking Data: Information collected through cookies, pixels, and similar technologies (see Section 4).
- Payment Information: When you pay for a project, payment is processed through secure third-party payment processors. We do not store full credit card numbers on our systems.
We do not knowingly collect information from anyone under 18 years of age.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, analyze traffic, and improve our services. The technologies we may use include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (such as Google Analytics).
- Functional Cookies: Remember your preferences and settings.
- Conversion Tracking Pixels: Measure the effectiveness of our advertising campaigns.
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Disabling cookies may affect parts of the website experience.
5. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, questions, and service inquiries
- Schedule, confirm, and remind you of installation or repair appointments
- Provide updates on the status of your project, materials, or repair
- Provide customer support before, during, and after a project
- Send service-related follow-ups, such as warranty information or care instructions
- Send promotional messages only when you have provided separate, optional consent
- Maintain accurate business records
- Improve our services and website
- Comply with applicable laws and regulations
6. Text Messaging Program (SMS Privacy)
Anywhere Glass and Aluminum offers a text messaging program so we can communicate with customers quickly and clearly about quotes, appointments, and project status. This section describes how that program works and how your information is handled within it.
6.1 How You Opt In
You can opt in to receive text messages from Anywhere Glass and Aluminum by:
- Entering your phone number into a form on our website, and
- Manually checking the appropriate optional consent checkbox on that same form before submitting it.
Our website form provides two separate, optional consent checkboxes, with the following exact wording:
- Marketing Consent Checkbox: "I consent to receive marketing text messages, about special offers, discounts, and service updates, from Anywhere Glass and Aluminum at the phone number provided. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out."
- Non-Marketing Consent Checkbox: "I consent to receive non-marketing text messages from Anywhere Glass and Aluminum about quote follow-ups, appointment confirmations, appointment reminders, project and repair status updates, customer support, and service follow-ups. Message frequency may vary, message & data rates may apply. Text HELP for assistance, reply STOP to opt out."
Each checkbox is independent and is never pre-selected. You may check one, both, or neither. Consent to receive text messages is not a condition of purchase or of obtaining any service from us. You can submit our website form without checking either SMS consent box.
6.2 What Messages You May Receive
Depending on which consent boxes you check, you may receive text messages such as:
- Quote follow-ups
- Appointment confirmations
- Appointment reminders
- Project and repair status updates
- Customer support communications
- Service-related follow-ups (such as warranty details, care instructions, or post-installation check-ins)
- Promotional messages (special offers, discounts, and service updates) — only if you have separately opted in to marketing text messages
6.3 Message Frequency
Message frequency may vary based on your project, the stage of your appointment, and whether you have opted in to promotional messages.
6.4 Message and Data Rates
Message and data rates may apply. These charges come from your mobile carrier and are not controlled by Anywhere Glass and Aluminum. Please check your mobile plan for details.
6.5 Opt-Out (STOP)
You can opt out of our text messaging program at any time by replying STOP to any text message you receive from us. After you reply STOP, you will receive a final confirmation message and will not receive further text messages from that program unless you opt in again.
6.6 Help (HELP)
For help, you can reply HELP to any text message you receive from us, or contact us at anywhereglass.aluminum@gmail.com or (484) 363-3399.
7. How We Share Information
We treat your personal information with care. We do not sell your personal information. We do not buy, sell, or share leads with third parties.
We may share limited information only with trusted service providers and subcontractors who help us operate our business — for example, scheduling tools, customer service platforms, communication providers, and payment processors. These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information when required by law, to enforce our Terms of Service, to prevent fraud, or to protect the rights, property, or safety of our customers, our team, or the public.
7.1 SMS Consent and Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Data Security and Handling
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, including encryption in transit, access controls, secure third-party processors, and regular review of our security practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide our services, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
9. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Opt-Out of SMS: Reply STOP to any text message at any time.
- Opt-Out of Marketing Email: Use the unsubscribe link in any marketing email we send.
- Withdraw Consent: Withdraw any consent you previously gave us.
- Complaint: Contact us with any concerns about how we handle your information.
To exercise any of these rights, contact us at anywhereglass.aluminum@gmail.com or (484) 363-3399.
10. Third-Party Links
Our website may include links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our text messaging program, please contact us:
Anywhere Glass and Aluminum
94 Buckwalter Rd
Pottstown, PA 19465
Phone: (484) 363-3399
Email: anywhereglass.aluminum@gmail.com
Website: http://anywhere-glass.com
